Help that keeps your workflows running.
Documentation inside the product, optional software update plans, and direct help when you need it — so the platform stays current and your team stays productive.
Knowledge Center
Your first stop. Task-based documentation, workflow guidance, and administrator resources are built into every edition.
Software updates
Optional annual update plans keep one-time editions current. The Team edition includes updates as part of the subscription.
Direct support
Have a question the docs don’t answer? Reach out and we’ll help you get unblocked.
Keep your edition current
Software update plans cover platform updates — not custom template development. Optional for one-time editions; included with Team.
- Software updates
- Knowledge Center access
- Custom templates not included
- Software updates
- Knowledge Center access
- Custom templates not included
- Updates included
- Managed version control
- Knowledge Center access
Support, briefly
Is the platform ready to use immediately?
Yes. There’s no demo or onboarding call — editions are ready to run on delivery, with the Knowledge Center to guide setup.
Do I have to buy an update plan?
No. Update plans are optional for one-time editions. Your edition keeps working without one; the plan simply keeps it current.
How do multiple staff share a workspace?
The Team edition provides a shared multi-user workspace with live docket sync, so everyone works from the same live data.
Are custom templates included in support?
Support and update plans cover the software. Custom template development is handled separately from the update plans.