Contact Support — IP Workflow Suite

⚠ Support is available exclusively to customers with an active Annual Support Plan. If you have not purchased an Annual Support Plan, we are unable to provide individual support responses. You can add a support plan at any time — see the Pricing & Comparison page for details. General product questions are welcome regardless of plan status and will be answered as time permits.

Submit a Support Request

Fill in the form below and we'll get back to you at the email address provided. Support plan holders receive priority responses.

Your Name *

Your Email Address *

Which version do you have? *

How many team members would use the tool? *

Describe your issue or question *

Do you have an active Annual Support Plan? *

✓ Yes

I have an active support plan

✗ No

I don't have a support plan

Support is not available without an active plan. Your request will be received but priority responses are reserved for active support plan holders. To purchase a support plan, visit the Pricing & Comparison page. You are still welcome to submit this form and we will do our best to assist.

Email address used for your support plan payment

If your support plan was purchased under a different email address, enter it here so we can verify your plan. Leave blank if it matches the reply email above.

By submitting this form you agree that we may contact you at the email address provided. Your information will not be shared with third parties.

✅

Request Received!

Thank you for reaching out. We've received your support request and will be in touch at the email address you provided.

Support plan holders can expect a priority response within 1–2 business days.

Back to Home View Pricing →

📖

Check the How-To Guide first

Many common questions about docket upload, deadline calculation, templates, Investigation Notes, and Team Edition are answered in the How-To Guide. It covers all 11 sections of the tool in detail.